We take great pride in the quality of our work, which is why we offer a 90-day guarantee on all repairs. If the same problem reoccurs within three months of our initial repair, we will fix it again at no extra charge.
Our commitment is to ensure your satisfaction with our services.
Please note, this guarantee covers all parts used during the repair. However, issues related to the BIOS or EC chip firmware/software are not covered.
These components can be affected by the operating system or user actions. Additionally, this guarantee does not cover virus or spyware infections, nor liquid-related issues.
Rest assured, your satisfaction is our top priority.
Liquid Damage and Warranty
Our warranty does not cover damages caused by liquid exposure. Why liquid damage is different: Liquid can cause hidden issues that may appear later due to corrosion of internal components. What this means for you: Immediate repair is possible, but long-term reliability cannot be guaranteed. Recommendation: Avoid exposing your device to liquids to keep it covered by our warranty. If exposed, bring it to us immediately.
Handling Liquid Accidents
What to do immediately: Turn off the device and disconnect power and accessories. What not to do: Avoid using rice or other substances as they can cause more harm. Why rice and other substances are harmful: They don’t fully dry the device and can introduce contaminants. Best course of action: Seek professional help promptly to minimize long-term damage.
Service Limitations
We do not provide micro-soldering services or repairs for tablets, mobile phones, or game consoles.
Preferred Contact Method
It’s best to contact us through the form provided. You will get a response within an hour or so. We may not be able to answer phone calls while working with clients or out of the office, so using the form is recommended. However, if you need to call, our office mobile is +447885227813. If you can’t reach us, please leave a message with your full name, phone number (mobile preferred), and a brief description of your issue. We will get back to you as soon as possible.